Ms HOU Haihua who's from No. 46 cleaning team in the cleaning department of Guangzhou Baiyun International Airport Aircraft Maintenance Company was tiding the FM9303 cabin as usual on 2nd June in the morning。 When she was cleaning up the back seat pocket carefully, a small cloth bag caught her attention suddenly. Based on her working experience, Ms HOU Haihua thought it must be something left by the forgetful passenger. Then she immediately reported to the team leader about the left property she found following the standard procedure.
When opening the cloth bag, they found that there were 700 USD, 800 CNY and a passport in it. Then the team leader immediately informed the crew member of Shanghai Airline and handover the lost cloth bag according to the procedure. The crew member of Shanghai Airline showed her thumb up to the cleaning staff while writing the handover sheet and highly appreciated their behavior by saying "The cleaning team of Baiyun Airport are great! You are working carefully and return the picked up money honestly! "
Confirming through the contact information left by the passenger, the cloth bag was soon returned to the owner of Canadian nationality.
It is heard that, although Ms HOU Haihua worked as a cleaning staff less than a year all of her colleagues thought she worked very hard and she always had a smile on her face. But what you may not know is that this kind and optimistic lady was taking a hard burden that two months ago she was still busy on finding money for her father who suffered cancer and she needed to take good care of her two young children as well. Although the lost cloth bag worthy of a few thousands Yuan is not a big number, but for Ms HOU it can tackle part of her urgent problem for sure. However, with this temptation, she did not have any bad idea, she just wanted to return it to the owner, and she said: "How anxiously the owner must be, not to mention there is a passport, a very important document in it!"
As an international aviation hub, Baiyun International Airport handled more than hundreds of thousand passengers every day, lost mobile, iPad, computer, wallet and the other items of passengers can be found sometimes. As a result, Baiyun Airport have set up a special Lost and Found Office providing lost item enquiry service with an online platform, for more information, please subscribe the official WeChat account "Baiyun Airport".
Baiyun Airport kindly remind our passengers: in order to ensure you a smooth journey, please take good care of the elderly, the children and always keep an eye on your personal belongings, please beware of losing anything.